How to Create Browse Abandonment by Price

Joseph Hsieh

September 27, 2019

Sometimes you know products have a harder time moving because of their price. More specifically, the price requires either a pretty solid discount or some kind of additional education to justify the pricing. There’s lots of different options, but you should probably know where to start.

Let’s look at how to do this.

The Setup Requirements

  • Klaviyo
  • Shopify Integration
  • 1 Email / Email Series

Click “Flows”

Click "Flows"
Click “Flows”

Click “Create Flow”

Click "Create Flow"
Click “Create Flow”

Name the flow, in this case, “Browse Abandonment by Price” and click “Create Flow”

Name the flow, in this case, "Browse Abandonment by Price" and click "Create Flow"
Name the flow, in this case, “Browse Abandonment by Price” and click “Create Flow”

Click “Metric”

Click "Metric"
Click “Metric”

Click “Choose metric…”

Click "Choose metric..."
Click “Choose metric…”

Click “Viewed Product”

Click "Viewed Product" 
Click “Viewed Product”

Click “Trigger Filters”

Click "Trigger Filters"
Click “Trigger Filters”

Click “Add a trigger filter”

Click "Add a trigger filter"
Click “Add a trigger filter”

Click “Dimension”

Click "Dimension"
Click “Dimension”

Click “Price”

Click "Price"
Click “Price”

Click “Text”…

Click "Text"...
Click “Text”…

And change to “Number”

And change to "Number"
And change to “Number”

Click the down arrow, next to “equals”

Click the down arrow, next to "equals"
Click the down arrow, next to “equals”

Click “is greater than”

Click "is greater than"
Click “is greater than”

Click in the box with “value”

Click in the box with "value"
Click in the box with “value”

Change to value you think is appropriate, in this case “100” and click “Save”

Change to value you think is appropriate, in this case "100" and click "Save"
Change to value you think is appropriate, in this case “100” and click “Save”

Click “Done”

Click "Done"
Click “Done”

Click “Email” and drag to the dot under the filter you just created.

Click "Email" and drag to the dot under the filter you just created. 
Click “Email” and drag to the dot under the filter you just created.

Click “Save & Exit”

Click "Save & Exit" 
Click “Save & Exit”

Here’s how this works. When people view products over a 100 price point, an email goes out. Typically, the recommendation here is to create an email that specifically address the price point, either with a discount or an educational piece. You may want to add other filters like that the customer didn’t purchase and hasn’t been in this flow for seven days, but this is the basic part to create this separation.

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